Real-Time Operations Dashboard for a Healthcare System
The Challenge
A healthcare system with 8 hospitals and 30+ clinics had no real-time visibility into patient flow, bed utilization, or staffing levels. Department heads made capacity decisions based on morning huddles and gut feeling.
Before Saks Tech
Bed management was tracked on whiteboards. Staffing ratios were calculated weekly in spreadsheets. ER wait times were estimated, not measured. Patient throughput data existed in the EHR but wasn't exposed to operations teams.
Our Solution
Saks Tech built a real-time operations dashboard pulling data from the EHR, HR systems, and facilities management into a unified view. We designed specific views for ER capacity, bed management, staffing ratios, and patient throughput.
Results Delivered
“We went from guessing to knowing — in real time. That change has saved lives and millions of dollars.”